Prestige has taken many steps to safeguard our clients and staff, and have the capability and capacity to safely provide assistance to you or your loved one. Call 1300 10 30 10.

How do I get started?

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How do I get started?

You will be assigned a case manager who customises your care based on your unique needs. Your Case Manager who will be your primary point of contact, will conduct a care needs assessment and develop a care plan, and then assign you to a carer who will most suitably connect with you. It’s a five-step process from your initial call to management satisfaction.

Why should I choose 24-hour care rather than a nursing facility?

Families often experience stress and burnout while trying to look after for their loved ones who require high care needs. The dedicated, specialised carers who provide 24-hour care will offer comfort, companionship and security for you to remain in your own home rather than having to fit into the routine of a clinical hospital or nursing facility. The advantages are boundless and include a personalised round-the-clock with a nurse on call if required, no lock-in contracts, continuity of care teams, options to change carers and on-site services.

What types of services could I expect for 24-hour care?

When the time comes to decide how to help you through those difficult days when you aren’t physically able to care for yourself, the decision can be a difficult one. Prestige offers numerous services to assist with home living, such as personal care, palliative care, home help and nursing support.