Home Care Packages
Home Care Packages (HCP) are one of the ways that Australians over 65 years of age can access in-home care services to support them to remain living in the comfort of their own home. They offer levels of support beyond what the Commonwealth Home Support Programme can provide.
As an approved Home Care Package provider, Prestige Inhome Care can help you set up your package and care plan to provide you or your loved one the extra assistance to stay safe, comfortable and independent at home.
At Prestige, we believe you should be able to spend your Home Care Package funds on services, not fees. We commit to this by ensuring that our care and package management fees are still some of the lowest in the industry.
Home Care Packages Explained
The Government Funded Home Care Packages program provides eligible recipients with funding packages for health and social support services to help you stay living at home.
Many of our clients choose to begin with private self-funded care whilst they wait for the Home Care Package to be allocated.
Once you package is approved, your current care roster remains in place and we simply transfer the funding across to your Home Care Package and assist with all of the paperwork.
If you would like to discuss home care packages across Melbourne, Sydney or the Sunshine Coast, contact us today.
You may be eligible for up to $59,593 each year from the Australian Government to subsidise home care services, from a provider of your choice.
Our InHome Care Services
Personal Care
Assisting with showering, bathing, dressing, grocery shopping and much more.
Nursing
Flexible in-home nursing ranging from one to two hours to around-the-clock care and support.
Case Management
Our experienced Case Managers will work with you and your loved one to assess, plan and implement a range of services.
Domestic Support
Need an extra pair of hands around the house? We can help with all household tasks, home maintenance and meal preparation.
The Prestige Approach To Palliative Care
Medically Sound:
- supported by our clinical team who have extensive palliative experience and knowledge to deliver the highest level of quality care
- palliative care team works in conjunction with multidisciplinary teams, specialists, hospitals and anyone involved
Client Centered Care:
- every aspect of our in-home palliative care is tailored to the unique needs of your loved one
- more effective, comforting and dignifying to receive individualised care on a one-to-one basis within the home
- meet the physical, psychological, social, spiritual and cultural needs
Choice Of Caregivers:
- endeavour to match our experienced palliative carers and nurses to specific clients’ requests and needs; i.e. gender/ religion/ language/ sexuality/ experience, etc.
Partnerships Which Offer Financial Benefits:
- established partnerships with many allied health professionals and equipment providers e.g. Statewide, Independence Australia, TANA; assisting with cheaper rates and reduced waiting times for equipment
Provide Comfort And Assist With Pain Management:
- provide medication support, manage symptoms and the course of the disease to relieve pain, discomfort and suffering
- provide around-the-clock nursing-type care for the client with high-support needs
Flexible:
- start, stop and change care and/or carers, or move to hospital or hospice at any time for any reason
- not locked into a set number of hours; i.e. increase or decrease as needed or even cancel at last minute if circumstances change
Experienced And Specifically Trained Nurses:
- highly experienced and trained in the intricacies of palliative care; assess, plan and administer daily treatment and manage symptoms
- care team will be specifically trained according to the client’s situation, condition and needs
Supporting Family And Loved Ones:
- understanding support to family and loved ones during this difficult time; from hospitality, house work and meal preparation to organising bereavement services
- we are proud of our reputation for going above and beyond for all our clients
Responsive:
- You will have a dedicated Case Manager focussed on your needs, who is your primary point of contact to assist with all your changing needs
- 24 hour support and advice, quick replies to questions and requests and in many cases we can start on the same day if required
Shared Care Facilitation:
- we work alongside hospice and acute palliative services such as doctors, surgeons and Hospital In-The-Home, Pal Care Australia Bethlehem and Cabrini to provide seamless care and support in line, under a shared care model.
Why Choose Prestige as your Home Care Package Provider?
Here are just a few of the reasons so many Australians choose Prestige to be their Home Care Package provider.
Truly Tailored home care
Personalised and individually tailored in-home support services to meet your needs. We'll help you get the most out of your allocated Home Care Package.
An experienced team working as one
At Prestige we use our own carers who undergo a rigorous selection process to ensure they are highly qualified and compassionate individuals.
On-Call Services
Our After Hours services are available 24/7, in the event of any non-medical emergency.
True flexibility
You can start or stop your services at any time and change providers at any time. You are in control.
No Hidden Fees
At Prestige, we believe you should be able to spend your Home Care Package funds on services, not fees. We commit to this by ensuring that our care and package management fees are still some of the lowest in the industry.
Experienced Case Managers
Our experienced Case Managers are committed to facilitating a holistic approach, by providing ongoing Care Planning and support.
How can I apply for a Home Care package?
Follow these 4 simple steps to set up your home care package:
Give Prestige Inhome Care a call on 1300 10 30 10 and we’ll guide you through the process.
 | If you are seeking Government funded support for in-home care, you need to book an Aged Care Assessment. Apply for an assessment by visiting My Aged Care and follow the prompts, or call them on 1800 200 422. |
 | You will next receive a letter from My Aged Care which states what level of home care you are eligible for and your priority package level. This letter confirms you are now on the government managed national waiting list. |
 | You will receive a second letter indicating when your Home Care Package is 90 days away. Once you receive this letter it’s best to complete the Aged Care Fees Income Assessment form. |
 | Once approved for a Government Home Care Package, talk with a Prestige Inhome Care Case Manager and let us work with you to develop a budget and care plan that best suits your needs. |
Waiting for your Home Care Package (HCP) to be approved?
Many of our clients choose to begin with private care.
Once your package is approved – your care roster remains in place and we simply transfer the funding across to your HCP.
How does Home Care Package Funding Work?
There are four levels of funding for Home Care Packages which correspond to the amount of care you need. These are explained in our handy table and flyer below. You should also be aware of the different fees which may apply to your package.
We can help you understand what’s involved with funding if you have any questions.
What’s the Cost?
How much will the government provide me for my care?
Depending on the assessed need for the individual, the levels of Government funding available for home care are as follows:
Level 1
Funding Level
- Basic level needs
Level 2
Funding Level
- Low-level care needs
Level 3
Funding Level
- Intermediate care needs
Level 4
Funding Level
- Higher-level care needs
(per fortnight)
(per fortnight)
(per fortnight)
Terms
Only pay for the services you need.
- Figures above are effective from 1 July 2023.
- Package Management includes the ongoing administration and financial management of your Home Care Package, including monthly statements, the purchase, co-ordination and organising of this party services (outside of clinical decisions) including compliance, and quality assurance, along with infection control policies and procedures and the coordination of supports.
- Care Management this includes the Initial Assessment and complete establishment of your Care Plan and ongoing care needs, care co-ordination, as well as ensuring services are aligned with care goals.
- These figures have been rounded up except the Income Tested Fee.
- The Package Management Fee and Care Management Fee are based on a percentage of the available government subsidies and the fee may increase in line with subsidy increases. If the subsidy changes over time, so too may the package management fee and care management fee.
- Third Party providers: Prestige will provide Third Party Services from our Preferred Providers. Where Prestige does not have a preferred provider that is able to service your area, we will waive any additional set up costs.
- Hours are approximate, and are based on a 2-hour minimum weekday, personal care rate and will vary based on the time of day, day of the week, services required and/or public holidays.
Note: If you are applying for a Home Care Package for the first time there is a waiting period, however Prestige can assist with private (self-funded) care while you wait for your package to be approved.
learn more About home Care Package Fees
What if I already have a Home Care Package?
When you receive a Home Care Package, you have the right to change your care provider at any point, if you think an alternate care provider will better suit your needs.
Our Care Specialist team can run a cost comparison for you, free of charge, to check if you are paying too much in fees with your current provider
Switching to Prestige is easy! Call us on 1300 10 30 10.
What is our Prestige Inhome Care Process?
Call our experienced team on 1300 10 30 10 to discuss your needs and current situation.
We’ll organise a free, no-obligation in-home consultation with you and your family members. Your Case Manager will conduct a care needs assessment and develop a tailored care plan.
You will be connected with one of our Client Service Coordinators who will look after your transport requirements and will be responsible for matching your loved one’s care needs with the most suitable nurses and carers.
You will be assigned a Prestige Case Manager who will establish a unique and flexible care program that is personalised to meet your needs. Your Case Manager will check-in with you regularly to ensure you are completely satisfied with both the care and your team.
Speak to our Care Specialists
Call 1300 10 30 10 to have your Home Care Package questions answered and organise a FREE, no obligation in-home consultation
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