24 Hour Care
Imagine the wonderful feeling of knowing your loved one is receiving 24-hour care from a qualified and experienced team of carers and nurses who understand their individual needs.
Over twenty years ago, we pioneered 24-hour care at home, to offer round-the-clock support and ensure a safe and comfortable level of care and independence for those who need it the most.24 hour Care Case Study: Anne
Your Dedicated Case Manager
Your Case Manager will be your dedicated contact, who will ensure that your needs are being met and will continue to refine your services in response to any changing needs. Case Manager services offered in our 24-hour program are varied and provide family with peace of mind that their loved one’s needs are being considered from all aspects.
Your Case Manager will conduct regular home visits, health assessments, care plan reviews and team meetings. They are able to work alongside any medical stakeholders and to arrange any allied health assistance or home equipment to ensure the care and your home is all set up for 24-hour care.Personal Care
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24 hour In-home Care Services
Personal Care
Showering, dressing, toileting and hygiene
Home Help
Paying bills, meal planning/preparation, shopping, and prompting medications - where a registered nurse is on shift, medication can be administered.
Palliative Care
Specialised nursing, care advice and support for you and your loved ones during this time.
Nursing
Comprehensive or flexible in-home nursing ranging from one hour to round-the-clock nursing support.
Case Management
Our experienced Community Care Case Managers will work with you and your loved one to assess, plan and implement a range of services.
Companionship
Our carers will provide company at all hours of the day and night to combat isolation or loneliness.
The Prestige Approach To Palliative Care
Medically Sound:
- supported by our clinical team who have extensive palliative experience and knowledge to deliver the highest level of quality care
- palliative care team works in conjunction with multidisciplinary teams, specialists, hospitals and anyone involved
Client Centered Care:
- every aspect of our in-home palliative care is tailored to the unique needs of your loved one
- more effective, comforting and dignifying to receive individualised care on a one-to-one basis within the home
- meet the physical, psychological, social, spiritual and cultural needs
Choice Of Caregivers:
- endeavour to match our experienced palliative carers and nurses to specific clients’ requests and needs; i.e. gender/ religion/ language/ sexuality/ experience, etc.
Partnerships Which Offer Financial Benefits:
- established partnerships with many allied health professionals and equipment providers e.g. Statewide, Independence Australia, TANA; assisting with cheaper rates and reduced waiting times for equipment
Provide Comfort And Assist With Pain Management:
- provide medication support, manage symptoms and the course of the disease to relieve pain, discomfort and suffering
- provide around-the-clock nursing-type care for the client with high-support needs
Flexible:
- start, stop and change care and/or carers, or move to hospital or hospice at any time for any reason
- not locked into a set number of hours; i.e. increase or decrease as needed or even cancel at last minute if circumstances change
Experienced And Specifically Trained Nurses:
- highly experienced and trained in the intricacies of palliative care; assess, plan and administer daily treatment and manage symptoms
- care team will be specifically trained according to the client’s situation, condition and needs
Supporting Family And Loved Ones:
- understanding support to family and loved ones during this difficult time; from hospitality, house work and meal preparation to organising bereavement services
- we are proud of our reputation for going above and beyond for all our clients
Responsive:
- You will have a dedicated Case Manager focussed on your needs, who is your primary point of contact to assist with all your changing needs
- 24 hour support and advice, quick replies to questions and requests and in many cases we can start on the same day if required
Shared Care Facilitation:
- we work alongside hospice and acute palliative services such as doctors, surgeons and Hospital In-The-Home, Pal Care Australia Bethlehem and Cabrini to provide seamless care and support in line, under a shared care model.
Advantages Of The Prestige Care Solution
A dedicated Case Manager
Your own dedicated, specialist Case Manager will develop a tailored care plan. He/she will oversee your structured 24 Care Solution program and conduct regular reviews.
Specialised training to match your needs:
Your Care Team undergoes specific training, developed according to you and your loved one’s situation, conditions and needs.
Reduced dependence:
24 hour Care alleviates some of the load from family members, as we work together with you to become an integral source of support to your loved one.
Permanent, supplement and relief duties:
Our nurses and carers can do as much or as little as you would like, be it for an emergency situation, a few days, or an ongoing structured roster indefinitely.
The option to change carers:
If you or your loved one are not bonding with a nurse or carer they can easily be changed at your request. We’ll work with you to find the best staff to match your needs.
True round-the-clock care:
Your hand-picked team of carers & nurses ensure true 24/7 support. Our after hours support line is managed by our own internal staff and there is a Nurse on call, to assist as needed.
Continuity is one of the keys to our success:
Our 24 Hour Care Teams offer structured routine provided by a variety of personalities for pleasant, enjoyable interaction, conversations and mental stimulation.
An experienced team working as one:
Your highly qualified care team is supported by a dedicated service delivery team lead by your Client Services Co-ordinator who manages your rostering needs.
No Lock-In Contracts:
We don’t believe in lock-in contracts. So you can stop and start care as needed. We offer complete flexibility.
How Does Prestige 24 Hour Care Work?
Find your 24 Hour Care Fit
To find the 24 Hour Care Solution that’s right for you or your loved one simply call 1300 10 30 10 to discuss your needs with a Care Specialist Consultant and book in a free, no-obligation in-home consultation.
Speak To A Care Specialists
Speak to a Care Specialist today
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