Prestige has taken many steps to safeguard our clients and staff, and have the capability and capacity to safely provide assistance to you or your loved one. Call 1300 10 30 10.

24 Hour Care

Imagine the wonderful feeling of knowing your loved one is receiving 24-hour care from a qualified and experienced team of carers and nurses who understand their individual needs.

Over twenty years ago, we pioneered 24-hour care at home, to offer round-the-clock support and ensure a safe and comfortable level of care and independence for those who need it the most.

24 hour Care Case Study: Anne

Your Dedicated Case Manager

Your Case Manager will be your dedicated contact, who will ensure that your needs are being met and will continue to refine your services in response to any changing needs. Case Manager services offered in our 24-hour program are varied and provide family with peace of mind that their loved one’s needs are being considered from all aspects.

Your Case Manager will conduct regular home visits, health assessments, care plan reviews and team meetings. They are able to work alongside any medical stakeholders and to arrange any allied health assistance or home equipment to ensure the care and your home is all set up for 24-hour care.
The Proud Pioneers of 24 Hour In-home Care and Nursing

Personal Care

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Personal Care

Showering, dressing, toileting and hygiene
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Personal Care

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Personal Care

Showering, dressing, toileting and hygiene
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Personal Care

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Personal Care

Showering, dressing, toileting and hygiene
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Personal Care

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Personal Care

Showering, dressing, toileting and hygiene
Learn More

Personal Care

Learn More

Personal Care

Showering, dressing, toileting and hygiene
Learn More

Personal Care

Learn More

Personal Care

Showering, dressing, toileting and hygiene
Learn More

24 hour In-home Care Services

Our 24 Hour Care Teams provide the following support services and more:

Personal Care

Showering, dressing, toileting and hygiene

Home Help

Paying bills, meal planning/preparation, shopping, and prompting medications - where a registered nurse is on shift, medication can be administered.

Palliative Care

Specialised nursing, care advice and support for you and your loved ones during this time.

A registered nurse providing in-home nursing care to a patient.

Nursing

Comprehensive or flexible in-home nursing ranging from one hour to round-the-clock nursing support.

Case Management

Our experienced Community Care Case Managers will work with you and your loved one to assess, plan and implement a range of services.

Companionship

Our carers will provide company at all hours of the day and night to combat isolation or loneliness.

The Prestige Approach To Palliative Care

Medically Sound:

Client Centered Care:

Choice Of Caregivers:

Partnerships Which Offer Financial Benefits:

Provide Comfort And Assist With Pain Management:

Flexible:

Experienced And Specifically Trained Nurses:

Supporting Family And Loved Ones:

Responsive:

Shared Care Facilitation:

Advantages Of The Prestige Care Solution

A dedicated Case Manager

Your own dedicated, specialist Case Manager will develop a tailored care plan. He/she will oversee your structured 24 Care Solution program and conduct regular reviews.

Specialised training to match your needs:

Your Care Team undergoes specific training, developed according to you and your loved one’s situation, conditions and needs.

Reduced dependence:

24 hour Care alleviates some of the load from family members, as we work together with you to become an integral source of support to your loved one.

Permanent, supplement and relief duties:

Our nurses and carers can do as much or as little as you would like, be it for an emergency situation, a few days, or an ongoing structured roster indefinitely.

The option to change carers:

If you or your loved one are not bonding with a nurse or carer they can easily be changed at your request. We’ll work with you to find the best staff to match your needs.

True round-the-clock care:

Your hand-picked team of carers & nurses ensure true 24/7 support. Our after hours support line is managed by our own internal staff and there is a Nurse on call, to assist as needed.

Continuity is one of the keys to our success:

Our 24 Hour Care Teams offer structured routine provided by a variety of personalities for pleasant, enjoyable interaction, conversations and mental stimulation.

An experienced team working as one:

Your highly qualified care team is supported by a dedicated service delivery team lead by your Client Services Co-ordinator who manages your rostering needs.

No Lock-In Contracts:

We don’t believe in lock-in contracts. So you can stop and start care as needed. We offer complete flexibility.

How Does Prestige 24 Hour Care Work?

Our 24 Hour Care Solution program is very unique and personalised to suit you or your loved one’s needs. This is how the program works:
You will be introduced to your own dedicated Case Manager during a free, no-obligation in-home consultation.
Your Case Manager will conduct a care needs assessment and develop a tailored care plan. Your Case Manager will be your primary point of contact and available to assist you and your family at no additional cost.
You will be connected with one of our Client Service Coordinators who will look after your rostering requirements and will be responsible for matching your loved one’s care needs with the most suitable staff members.
A team of staff members (typically 5-6 carers and nurses) will assist with the day-to-day care of your family member. In most cases, a 24 hour period is broken into three shifts (8.00 am – 3.00 pm, 3.00 pm – 10.00 pm and 10.00 pm – 8.00 am, (however, this can be adjusted to suit individual client preferences).
Your Case Manager will communicate with you and your loved one on a regular basis and conduct regular reviews of the care, so as to ensure you are completely satisfied with both the care and your team, and to identify any ways we can improve upon the service we are providing.

Find your 24 Hour Care Fit

To find the 24 Hour Care Solution that’s right for you or your loved one simply call 1300 10 30 10 to discuss your needs with a Care Specialist Consultant and book in a free, no-obligation in-home consultation.

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