Prestige Inhome Care specialises in providing dedicated Registered Nurses and professional carers committed to helping people stay in their own home and live as happily and normally as they can. We strive to provide the highest possible standard of care: professional, reliable and all with a friendly smile.
Kim Crowhurst — MS Coordinator of NDIS Supports
“I have recommended your service because of the level of professionalism I have experienced. I truly would not hesitate to recommend Prestige.”
“My family was exceptionally impressed with the service given to our mother. We needed to keep mum home for as long as possible as she had a mental condition which would torment her even more if we put her into a nursing home. Even though mum was extremely deaf and paranoid, the Home Care assessor Anita was excellent with her, showing much compassion and care. The home help ladies were also excellent and very patient with Mum. Mum was highly anxious at first about inviting strangers into her home, but she began to enjoy their visits and even looked forward to them. I have nothing but praise for this company. Outstanding service.”
“We would happily recommend Prestige and were very satisfied with the care provided for our mum. The carers and Prestige as an organisation were able to adapt to Mum’s changing and increased needs over time. They regularly communicated to check on how things were going, respond to feedback and kept us involved as a family, in planning Mum’s care.
The carers took a genuine interest in Mum, sharing stories, welcoming visitors and demonstrating that they had her best interests in mind at all times.
It can be a daunting prospect to open your home up to strangers to provide personal care services, but our experience with Prestige was positive, professional and greatly appreciated. It enabled Mum to stay in her home, surrounded by her garden and the things she loved, and to have family and friends around her.”
“We were able to bring our very ill son Andrew home and care for him for seven months with the wonderful assistance and care of Prestige Inhome Care and their staff. It gave us the opportunity to care and be with our son for this extra time. Without the help, kindness and care given by the nurses and carers, we would not have been able to do so. We would not have any hesitation in recommending the Services of Prestige Inhome Care to others.”
“We have taken on the services provided by Prestige in order for my father to be able to remain in his home. The last thing we wanted was to have our father in a nursing home. The Prestige home carers have always acted in the most professional, but sensitive manner and have since become friends to my father and myself in their own right. I would have no hesitation in recommending the services of Prestige Inhome Care”.
“Prestige have been looking after my Dad for many years now and we are really impressed with the flexibility and dedication of their service. In particular their ability and willingness to provide care at all hours of the day depending on Dad’s specific needs, which for us includes a high level of care seven days a week . Prestige often cook for Dad as he lives alone, they also take him to his appointments at the day centre, or just for a general outing which he really enjoys. The carers at Prestige really do care, their level of support and service is dedicated and professional and we are extremely happy”.
John wrote the following of one of our fantastic carers, Debbie Gibson.
“Some people are naturally more suited to caring than others. Is this why some people have the idea that good people are caring? I think that people can be good, but not good carers. Debbie, however, is both. I think Debbie is an angel. She is lovely. It is really nice to get to see her each day. Just being able to say hello is wonderful. I like that Debbie is kind and understanding, and treats me like a normal person”.
“I just wanted to contact you to particularly compliment the care given by two of your Carers. Rainbow Karen is an amazing person. She is exactly the type of person who you would want to have caring for your parents. She is kind, compassionate, quick thinking, hard working, a wonderful cook and always thinking ahead. She, in particular, made my life so much easier, when my brother, was recently absent overseas for a number of weeks. Tracey is also a lovely, hard working and caring individual too, who is always trying to please and do the right thing. It is wonderful that you are able to provide people of this quality to act as Carers, because it does take a very special person to fulfil this role adequately”.
Anonymous Case Manager
“I am writing to express my appreciation of the service provided by nurse Catherine Dunn. Catherine was rostered to support one of my clients who was refusing medical attention. Due to the client having a significant level of dementia, support staff were required to have a sensitive and patient approach when working with her. Catherine approached the client with respect and kindness. Her well developed clinical skills, thorough documentation and follow up practice ensured both the client and myself as her case manager received the best possible outcome. Catherine volunteered to work on one of her annual leave days in order to accompany the client to a doctor’s appointment. It was only through her diligence and kindness that this patient received the best care possible. I was surprised and touched that Catherine rang me for an update on this client even though her involvement had ceased. I would like to offer my thanks and best wishes to both Catherine and Prestige for providing what I believe is a top class service. I would be happy for these sentiments to be passed onto management and most certainly to Catherine”.
If you would like to provide Prestige Inhome Care with some feedback, feel free to call us on 1300 10 30 10, or email us at firstname.lastname@example.org.