Prestige Inhome Care is led by the Founder and Chief Executive Officer, Nick McDonald. When he started Prestige in 2005, Nick’s mission was to provide the kind of first-class care and practical help needed for people to stay in the comfort of their own home.
Nick McDonald is a former registered nurse and grew up among the corridors of his father’s medical practice. Nick’s experiences in residential aged care, hospices and clinics, as well as in-home personal care, shaped his vision for delivering compassionate care and improving lives. He observed firsthand the transformative power of 1-to-1 personal care in the home, where he could connect with his patients and better meet their individual needs, surrounded by the people and things they loved most.
Under the guidance of Nick and his sister, the Chief Operating Officer Thea McCroary, Prestige Inhome Care has developed into a trusted company with over 20 years’ industry expertise. Prestige proudly pioneered 24/7 in-home care, bringing it to homes across Melbourne, Geelong, Mornington Peninsula, Sydney, and the Sunshine Coast. The family founded business has grown from seven team members to over 800 care and office staff, who support over 400 clients per week.
Nick, Thea, and the entire Prestige Inhome Care team are proud of the outstanding reputation they have earned from many years of delivering tailored in-home care solutions of the highest quality. They have built an extraordinary team of experienced and qualified individuals who share the Prestige values and are dedicated to making a difference in peoples’ lives.
The Prestige Story
Why and how Prestige Inhome Care came to be.
Our Nurses and Carers
Prestige Inhome Care has developed an extraordinary care team that aims to exceed expectations.
Finding the right carer for you or your family member starts with understanding your needs so we can match you with one of our experienced, highly qualified nurses, care workers and case managers.
Prestige Inhome Care staff are carefully selected and screened to ensure that clients only receive the most professional, caring, skilled care. We regard our Registered Nurses and Personal Care Attendants as the best in the industry.
In fact, Prestige places such importance on recruiting and retaining the very best staff in the industry that we offer attractive salaries, ongoing training and personal development opportunities, plus great working conditions. This enables us to attract and employ the best of the best.
All staff applicants are interviewed in person by experienced members of the Prestige team, who understand the skills and characteristics necessary to provide clients with the care they deserve.
We undertake reference checks, police checks and background research before appointing anyone to the Prestige team. Carers are also required to have at least a Certificate III in Aged Care. It is essential that our staff demonstrate personal qualities and behaviours that align with our values.
We understand the challenges of having someone new in your home. It can take some getting used to as your loved one comes to terms with the idea of accepting additional support. That’s why we take every possible measure to ensure you or your family member is matched with the right carer or team of carers for you. This includes considerations such as:
- Cultural understanding
- Bilingual caregivers
- Preference for male or female carers/nurses
- LGBTI awareness