Prestige Inhome Care is a private provider of industry-leading home based care services. We do not have government contracts or programs. We are committed to focusing on your needs by blending the expertise and skills of our people with a warm and welcoming environment.
Our core values of “Being Client-Focused, Being Kind, Finding The Joy, Creating Trust, and Being Agile” are reflected in the care we offer to you and your family, always.
What is the Process?
Coworkers and siblings
CEO, Nick McDonald and COO, Thea McCroary speak about their unique relationship as both business colleagues at Prestige Inhome Care and siblings.
Unconditional Service Guarantee
As a valued client you can expect us to deliver the highest possible standard of in-home care and client service. In fact, as part of our promise to you, we are committed to:
- Respecting your privacy
- Treating you with dignity and respect
- Providing a well-pIanned and sensitively managed service that is reliable, safe and secure
- Providing access to our friendly Care Co-ordinators and qualified Registered Nurses 24 hours a day
- Involving you in choosing your carer and providing continuity of care
- Giving you access to our Helpline, for ongoing information and support letting you stop or change your level of care
- Responding to your feedback, positive or otherwise
- Providing you with access to allied health professionals and even doctors where required
You are also protected by our Unconditional Service Guarantee. If you’re not satisfied with any aspect of the service or product we provide, we will either fix it or refund your money
Why Choose Prestige?
With no lock-in contracts, you can easily stop and start care whenever you need, offering you maximum flexibility.
With our unconditional guarantee, you can trust in care that delivers on its promises.
You can start or stop your services at any time and change providers at any time. You are in control.
Effortlessly change carers at your request. We’ll work with you to ensure you find the perfect match for your needs.
Our client app provides real time access to rosters, billing, billing information, care plans, and more for clients and families.
We’re a proud, family-operated business dedicated to caring for your loved ones as if they were our own.
With no lock-in contracts, you can easily stop and start care whenever you need, offering you maximum flexibility.
With our unconditional guarantee, you can trust in care that delivers on its promises.
You can start or stop your services at any time and change providers at any time. You are in control.
Effortlessly change carers at your request. We’ll work with you to ensure you find the perfect match for your needs.
Our client app provides real time access to rosters, billing, billing information, care plans, and more for clients and families.
We’re a proud, family-operated business dedicated to caring for your loved ones as if they were our own.
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