Melody says: “My clients are very much involved in their care planning and making sure their care needs are met.

As a Case Manager you coordinate services for the client, using the care plan. You also give consideration to the things that are important to them.”

Being a trusted source of information is also a key part of the role. “I advocate for my client’s care needs and help them understand the health care system. As we all know, it can be very hard to navigate and know everything that happens within aged care and allied health services. As a Case Manager you are there to assist your clients and make appropriate referrals for them,” says Melody.

Watch Melody’s story here.

How does Case Management work?

Your Case Management starts with a comprehensive in-home assessment where your Case Manager meets with you and your family to understand and assess your care needs.

From here, your Case Manager works alongside you and your family to develop and implement a tailored care plan that supports you in maintaining your independence and living the best life possible in your own home.

For more information on how a Prestige Inhome Care Case Manager can support you call 1300 10 30 10 today.