24 Hour Care
What support can I expect from my Case Manager?
Your Case Manager provides ongoing support, coordinating your care, regularly reviewing your needs, and ensuring your care plan is up-to-date. They also serve as your main point of contact, offering guidance and assistance whenever needed.
What can I expect with 24-7 care?
With 24/7 care, you can expect constant support, personalised attention, and peace of mind, knowing that a dedicated team is always available to assist with your needs at any time of the day or night.
Will I have access to my Coordinator and Case Manager 24/7?
Your dedicated Case Manager and Coordinator are available during business hours to answer questions, and address any concerns, ensuring you receive seamless and continuous care. In the case of an emergency, we have a team on-call to provide support.
What services does Prestige provide as part of 24-Hour Care?
Our 24-Hour Care service includes personal care, medication management, meal preparation, companionship, overnight care, and more, all tailored to meet your specific needs around the clock.
Can I make my own decisions regarding my care?
Yes, you have full control over your care decisions. Our Consumer Directed Care model ensures that your preferences and choices guide all aspects of your care plan.
I am a private person and do not want too many new people in my home, can I limit the number of carers?
Absolutely. We understand the importance of privacy and consistency, so we limit the number of carers to a small, dedicated team that you’re comfortable with.
I sleep at night, do I need active care overnight?
We tailor overnight care to your needs. If you sleep through the night, we offer passive care where carers are available on-call, ensuring your safety and comfort without unnecessary disruption.
Will my 24-Hour Care team be consistent and committed?
Yes, Prestige Inhome Care prides itself on providing continuity of care. You’ll have a consistent team of 6-7 carers who are familiar with your needs, ensuring you receive reliable and committed support.
How can I make sure I have the right 24-hour care team for my needs?
We carefully match you with a dedicated team of carers based on your preferences, needs, and personality. We encourage your involvement in the selection process to ensure you feel comfortable and confident with your care team.
How much does the 24-Hour Care service cost?
The cost of 24-Hour Care varies based on individual needs and care requirements. We provide a detailed quote after a free consultation, ensuring you understand the costs upfront without any surprises.