FAQs

Your dedicated Case Manager is available during business hours to answer questions, and address any concerns, ensuring you receive seamless and continuous care. In the case of an emergency, we have a team on-call to provide support.

Having a dedicated Case Manager offers numerous benefits, including personalised care coordination, consistent communication, and a single point of contact for all care-related matters. This ensures that your care plan is tailored to your needs and that any changes or issues are promptly addressed.

A Case Manager at Prestige Inhome Care provides comprehensive support by developing and overseeing your personalised care plan, coordinating services, liaising with healthcare providers, monitoring your progress, and making adjustments as needed. They ensure that all aspects of your care are aligned with your preferences and goals.

Case Managers communicate with clients and families through regular updates, phone calls, emails, and in-person meetings. They maintain open lines of communication to keep everyone informed and involved in the care process, ensuring transparency and collaboration at every stage.