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FAQs

Disability Support and NDIS

What is NDIS?

The National Disability Insurance Scheme (NDIS) is an Australian government program that provides funding and support for individuals with disabilities. It aims to help participants achieve their goals and improve their quality of life by offering personalised care and services.

Who is eligible for NDIS services?

To be eligible for NDIS services, you must be under 65 years old, an Australian citizen or permanent resident, and have a permanent or significant disability that affects your ability to participate in daily activities. Eligibility is determined through an assessment process.

Are there any fees associated with the commencement of Disability Support & NDIS services?

Prestige Inhome Care do charge an establishment fee for clients who meet the NDIS criteria as specified in the price guide. This fee covers the initial setup and coordination of your services, including personalised planning to ensure that every aspect of your care is tailored to your specific needs from the very start.

Will I have a Case Manager for Disability Support & NDIS services?

You will have a dedicated care coordination team to help coordinate your NDIS Services. They will work closely with you and your Care Team to ensure your care plan is tailored to your needs and that you receive ongoing support.

Does Prestige have the appropriate carers who are experienced with disability support?

Absolutely. Prestige Inhome Care employs highly qualified and experienced carers who specialise in disability support. Our team is trained to provide compassionate, professional care that meets the unique needs of NDIS participants.

Can I request a review of my NDIS plan if my needs change?

Yes, you can request a review of your NDIS plan if your needs change. Prestige Inhome Care can assist you to liaise with your support coordinator or local area coordinator to ensure your plan continues to meet your evolving needs and goals.

What types of support does Prestige offer under the NDIS?

Prestige Inhome Care are specialists in nursing and overnight care. We offer a wide range of supports under the NDIS, including assistance with self-car activities, accessing the community, and capacity building supports. All services are tailored to help you achieve your individual goals.

Can I change my NDIS service provider if I am not happy?

Yes, you have the flexibility to change your NDIS service provider if you are not satisfied with the services. Prestige Inhome Care prioritises your satisfaction and will support you through the transition if you choose to make a change.

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