Premium Service. Quality Care. Bespoke Support.
As an approved Home Care Package provider, Prestige Inhome Care is dedicated to helping you get the most out of your government-funded Home Care Package. We understand that every individual’s needs are unique, which is why we offer flexible, tailored support to help you or your loved one remain safe, comfortable, and independent at home.
Our experienced team provides a range of services, from personal care and domestic assistance to nursing support and case management, all designed to enhance your quality of life.
If you would like to discuss Home Care Packages in Melbourne, Sydney, or the Sunshine Coast, contact us today to learn how we can support you.
What Services are Included in Home Care Packages?
Home Care Packages are designed to provide a range of support services that help you or your loved one remain independent and comfortable at home. The services we offer include, but are not limited to:
- Personal Care – Assistance with showering, bathing, dressing, and grooming, as well as help with grocery shopping and other daily tasks.
- Nursing – Flexible in-home nursing for various needs, ranging from short visits to around-the-clock care and support.
- Case Management – Our experienced Case Managers assess, plan, and coordinate services to ensure your care needs are met.
- Domestic Support – Help with household tasks, including meal preparation, cleaning, and more.
Why Choose Prestige Inhome Care as Your Home Care Package Provider?
With no lock-in contracts, you can easily stop and start care whenever you need, offering you maximum flexibility.
With our unconditional guarantee, you can trust in care that delivers on its promises.
You can start or stop your services at any time and change providers at any time. You are in control.
Effortlessly change carers at your request. We’ll work with you to ensure you find the perfect match for your needs.
Our client app provides real time access to rosters, billing, billing information, care plans, and more for clients and families.
We’re a proud, family-operated business dedicated to caring for your loved ones as if they were our own.
With no lock-in contracts, you can easily stop and start care whenever you need, offering you maximum flexibility.
With our unconditional guarantee, you can trust in care that delivers on its promises.
You can start or stop your services at any time and change providers at any time. You are in control.
Effortlessly change carers at your request. We’ll work with you to ensure you find the perfect match for your needs.
Our client app provides real time access to rosters, billing, billing information, care plans, and more for clients and families.
We’re a proud, family-operated business dedicated to caring for your loved ones as if they were our own.
Understanding the Levels of Home Care Packages
Home Care Packages are divided into four levels, each providing different amounts of funding to support varying care needs. The levels range from basic support to high-level care.
- Level 1 – Basic Care Needs: Ideal for those requiring minimal support to manage daily tasks.
- Level 2 – Low-Level Care Needs: Suitable for individuals needing some assistance with everyday activities.
- Level 3 – Intermediate Care Needs: Provides additional support for those with more complex care requirements.
- Level 4 – High-Level Care Needs: Designed for individuals with extensive care needs, offering the highest level of funding.
Learn more about the Home Care Package levels.
How to Apply for a Home Care Package
Applying for a Home Care Package involves a few straightforward steps to help you access the support you need. Here’s a quick overview of the process:
- Step 1: Contact Prestige Inhome Care for Guidance
Call us to discuss your situation, and we’ll help you understand the application process. Our team can answer any questions and guide you through each step. - Step 2: Apply for an Aged Care Assessment
Schedule an assessment through My Aged Care to determine your eligibility. This assessment will identify the appropriate level of care based on your needs. - Step 3: Receive Your Eligibility Letter
Once assessed, you’ll receive a letter confirming your Home Care Package level and placement on the waiting list. - Step 4: Work with a Prestige Case Manager
Once your package is approved, our case manager will help you create a tailored care plan to match your requirements.
While you wait for your Home Care Package to be approved, you can start with private self-funded care. This allows you to access the support you need immediately, and once your package is allocated, we can seamlessly transfer the funding to cover your ongoing care.
The “Support at Home” program will replace the Home Care Packages program from 1 July 2025. For up-to-date information about the Support at Home program from the Australian Government see www.health.gov.au/our-work/support-at-home
What’s the cost?
How much will the government provide me for my care?
Depending on the assessed need for the individual, the levels of Government funding available for home care are as follows:
Level 1
1.5 Hours
of care per week
Package
$203
Care Management
$31/week
Package Management
$31/week
Funding Level
Your fortnightly Govt. Subsidy (per fortnight)
$406
Care Management Fee (per fortnight)
$60.92
Package Management Fee (per fortnight)
$60.90
How much can I spend on care each fortnight?
$284.30 (3 hours)
7 Hours
of care per month
Package
$870
Care Management
$131/month
Package Management
$131/month
90 Hours
of care per year
Package
$10,558
Care Management
$1,589/year
Package Management
$1,589/year
Level 2
3 Hours
of care per week
Package
$357
Care Management
$54/week
Package Management
$54/week
Funding Level
Your fortnightly Govt. Subsidy (per fortnight)
$714
Care Management Fee (per fortnight)
$107.14
Package Management Fee (per fortnight)
$107.10
How much can I spend on care each fortnight?
$500 (6 hours)
13 Hours
of care per month
Package
$1530
Care Management
$230/month
Package Management
$230/month
158.5 Hours
of care per year
Package
$18,622
Care Management
$2,793/year
Package Management
$2,793/year
Level 3
6.5 Hours
of care per week
Package
$777
Care Management
$117/week
Package Management
$117/week
Funding Level
Your fortnightly Govt. Subsidy (per fortnight)
$1,555
Care Management Fee (per fortnight)
$233.18
Package Management Fee (per fortnight)
$233.10
How much can I spend on care each fortnight?
$1,088.19 (13 hours)
28 Hours
of care per month
Package
$3,331
Care Management
$500/month
Package Management
$500/month
345 Hours
of care per year
Package
$40,529
Care Management
$6,079/year
Package Management
$6,079/year
Level 4
10 Hours
of care per week
Package
$1,178
Care Management
$177/week
Package Management
$177/week
Funding Level
Your fortnightly Govt. Subsidy (per fortnight)
$2,357
Care Management Fee (per fortnight)
$353.49
Package Management Fee (per fortnight)
$353.36
How much can I spend on care each fortnight?
$1,649.63 (20 hours)
43 Hours
of care per month
Package
$5,049
Care Management
$757/month
Package Management
$757/month
523 Hours
of care per year
Package
$61,440
Care Management
$9,216/year
Package Management
$9,216/year
Terms
Only pay for the services you need
- Figures above are effective from 1 July 2024. Please note, they will change from 1 January 2025.
- Package Management includes the ongoing administration and financial management of your Home Care Package, including monthly statements, the purchase, co-ordination and organising of this party services (outside of clinical decisions) including compliance, and quality assurance, along with infection control policies and procedures and the coordination of supports.
- Care Management this includes the Initial Assessment and complete establishment of your Care Plan and ongoing care needs, care co-ordination, as well as ensuring services are aligned with care goals.
- These figures have been rounded up except the Income Tested Fee.
- The Package Management Fee and Care Management Fee are based on a percentage of the available government subsidies and the fee may increase in line with subsidy increases. If the subsidy changes over time, so too may the package management fee and care management fee.
- Third Party providers: Prestige will provide Third Party Services from our Preferred Providers. Where Prestige does not have a preferred provider that is able to service your area, we will waive any additional set up costs.
- Hours are approximate, and are based on a 2-hour minimum weekday, personal care rate and will vary based on the time of day, day of the week, services required and/or public holidays.
Use our quick calculator to see an estimate of the hours of care per week you’ll get and the fees associated with each package level.
The “Support at Home” program will replace the Home Care Packages program from 1 July 2025. For up to date information from the Australian Government about the Support at Home program, see
www.health.gov.au/our-work/support-at-home
What is the Process?
Navigating through Government packages and applications can be overwhelming. The team at Prestige Inhome Care can assist you through the process, so you can focus on things that are most important to you and your family members.
Speak to a Care Specialist
Book a consultation
We develop tailored care plans
We create your Care Team
Your care program begins
Speak to a Care Specialist
Book a consultation
We develop tailored care plans
We create your Care Team
Your care program begins
Contact Us
FAQs
What if I am waiting for my HCP to be allocated?
Many of our clients choose to begin with private self-funded care whilst they wait for the Home Care Package to be allocated.
Once your package is approved, your current care roster and care team remain in place and we simply transfer the funding across to your Home Care Package and assist with all of the paperwork.
Starting with private care allows you to access the support you need immediately, ensuring there is no gap in services while waiting for government funding to become available.
How Can I Apply For A Home Care Package?
Follow these simple steps to set up your home care package: Give Prestige Inhome Care a call on 1300 10 30 10 and we’ll guide you through the process
- Apply for an assessment by visiting My Aged Care and follow the prompts, or call 1800 200 422
- You will next receive a letter from My Aged Care which states what level of home care you are eligible for and your priority package level. This letter confirms you are now on the government managed national waiting list
- You will receive a second letter indicating when your Home Care Package is 90 days away. Once you receive this letter it’s best to complete the Aged Care Fees Income Assessment form.
- Once approved for a Government Home Care Package, talk with a Prestige Inhome Care Case Manager. Let us work with you to develop a budget and care plan that best suits your needs.
Are there any entry/exit fees with a Home Care Package?
No, Prestige Inhome Care does not charge any entry or exit fees for Home Care Packages, allowing you flexibility and peace of mind when starting or ending your care.
Why do I need to pay Care and Package Management Fees?
Care and Package Management Fees cover the cost of coordinating and managing your care, ensuring you receive high-quality services tailored to your needs. These fees include administration, care planning, and ongoing support.
How do I get started with a Home Care Package?
To get started, contact us for a free consultation. We’ll guide you through the assessment process, help you understand your funding level, and assist in creating a tailored care plan that meets your needs.
If I exhaust my Home Care Package funds, can I pay for any additional services privately?
Yes, if your Home Care Package funds are exhausted, you can arrange and pay for additional services privately through Prestige Inhome Care to ensure continuity of care.
How many hours of Home Care can I get from my package?
The number of hours of Home Care you receive depends on the funding level of your Home Care Package and the type of services you choose. We help you maximise your package to get the most care possible within your allocated funds.
What Home Care services does Prestige provide?
Prestige Inhome Care offers a broad range of services through Home Care Packages, including personal care, domestic support, transport, home maintenance, companionship, nursing care, and more, all tailored to your needs.
Is there anything Home Care Packages funding can’t cover?
Home Care Package funding is flexible but cannot be used for general living expenses, such as rent, food, or utilities. It is specifically intended for care services and products that support your health, safety, and well-being at home and are specifically related to the natural aging process.
How much or how little Home Care can I arrange?
With a Home Care Package, you can arrange as much or as little care as needed, based on the funding level of your package and your personal requirements. Services are tailored to your unique situation.
Will I have to sign up for a certain time-period regarding Home Care services?
No, there is no fixed time-period for Home Care services. You can adjust your care plan as your needs change, and there’s no obligation to commit to long-term care if your circumstances change.
How much does the Home Care Package cost?
The cost of a Home Care Package depends on the level of care you receive and any additional fees, such as the Income Tested Fee or Daily Care Fee. Government subsidies cover most costs, and we’ll provide a clear breakdown of any expenses you may need to cover.
How much control do I have over how my Home Care Package is used?
You have complete control over how your Home Care Package is used, within the framework of government legislation. Prestige Inhome Care follows a Consumer Directed Care model, allowing you to choose the services that best meet your needs and preferences.
What is the Daily Care Fee?
The Daily Care Fee, also known as the Basic Daily Fee, is an optional fee that can be charged by your provider to cover daily care costs. Prestige Inhome Care does not charge a daily fee.
What is the Income Tested Fee?
The Income Tested Fee is a contribution you may be required to pay towards your Home Care Package, based on your income. This fee is determined by the government and is only applicable if your income exceeds a certain threshold.
Are there any out of pocket expenses regarding Home Care Packages?
Yes, depending on your financial situation, there may be some out-of-pocket expenses, such as the Income Tested Fee or the Basic Daily Care Fee. However, the government subsidy covers the majority of the costs, and we’ll discuss any potential fees with you upfront.
What is a Home Care Package?
A Home Care Package is a government-funded program designed to provide personalised in-home care services for older Australians, allowing them to live independently in their own homes. The package covers a wide range of services, tailored to meet individual needs.