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The Veterans’ Home Care (VHC) Program provides practical help at home so you can continue to live independently. It is not designed to meet complex or high-level care needs. 

You are eligible for an assessment if you have a Veteran Gold Card or Veteran White Card for an accepted service-related injury or condition.

Carers and family members of Gold Card and White Card holders with an accepted service-related condition may be eligible for an assessment.

You may be able to receive domestic support, personal care or respite care.

Domestic support includes: 

  • Light housekeeping and household chores
  • Meal planning and preparation
  • Paying bills and assisting with technology
  • Running errands and grocery shopping
  • Prompting medications 
  • Walking, exercising and reading

Respite care includes:

  • In-home respite – allows your loved one to have a break while another carer comes into the home to take over the caring role.
  • Emergency short-term home relief – provides short-term care in the home when the carer is suddenly unable to provide care.

Personal care includes:

  • Showering, dressing and grooming
  • Toileting and hygiene
  • Meal preparation and eating
  • Assistance with mobility
  • Support recovering from an illness or injury

How to access Veterans’ Home Care

  1. Call a VHC Assessment Agency directly on 1300 550 450 to have an assessment for services. The assessment is usually done over the phone.
  2. The Assessor will talk to you about your situation at home and identify services you may need.
  3. The services you need will be detailed in a VHC care plan, which will be sent to you and your VHC service provider. The VHC care plan includes:
    – Details of what is approved
    – The period of approval
    – The co-payment amount
    – Your service provider
    – Your assessment agency
  4. On selecting Prestige Inhome Care, we will call you to set a suitable time to provide services.

Once services are in place, you will be reassessed every 6 to 9 months by your VHC Assessment Agency.

For more information on VHC, please visit the Australian government website by clicking button below.

Why Choose Prestige?

What is the Process?

Navigating through Government packages and applications can be overwhelming. The team at Prestige Inhome Care can assist you through the process, so you can focus on things that are most important to you and your family members.

1

Speak to a Care Specialist

2

Book a consultation

3

We develop tailored care plans

4

We create your Care Team

5

Your care program begins

1

Speak to a Care Specialist

2

Book a consultation

3

We develop tailored care plans

4

We create your Care Team

5

Your care program begins

Contact Us

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What our clients love about us

Here’s what our clients have to say about their experiences with us.

Michelle- Sydney

Prestige Inhome Care have been a godsend for my mother. She needed help at the last minute just when my family and I were leaving to go out of town and Prestige provided, very quickly, wonderful carers to stay overnight with my Mum, take her for walks, help her with cleaning etc. The staff are really lovely to deal with too. Highly recommended.
Michelle
Sydney

Beverley – Geelong

What a privilege for Adrian and myself to be with Prestige. Our carers are awesome and give us quality care and the fact that Adrian loves and trusts them are a bonus, due to him being autistic. The loving support and care we receive are very, very much appreciated. I am so very glad and happy you are in our lives.
Beverley
Geelong

Jessen Family – Golden Beach

My mum is a different person when Jacinta arrives, which makes me incredibly happy. Jacinta's care, advice, and support are invaluable…we are deeply grateful for her dedication and support.
Jessen Family
Golden Beach