Case Management

Case management is the core or what we do.

Case Management is the process of one of our experienced Case Managers working with you and your loved one to assess, plan and implement a range of services and supports that will improve the health and well being of the client.

When dealing with a loved one who needs additional care, the last thing you want to think about is how to do the Case Management. Prestige Inhome Care is fully equipped to fulfill all your Case Management needs.

We are committed to assessing the unique requirements of each client with diligence and precision in order to provide them with care that meets their holistic needs. We also appreciate the importance of consistent communication between our case managers and clients /families, to ensure a constant mutual understanding of the care provided.

This may include organising things like personal care, appointments and other services, but most importantly the continued communication and review of these services to ensure they are meeting the client’s needs.

The use of a professional Case Manager can fill the role for clients who don’t have family support or take the pressure off family members who are not sure how to get all the services, supports and equipment together. It ensures that an independent person can liaise with family, service providers and medical professionals.

Let us deal with the fundamentals while you direct more of your attention towards your loved one.

Prestige Inhome Care has earned an outstanding reputation over many years of delivering the very best private care and nursing available!

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What is the process?

  1. After a telephone discussion about your needs and current situation, we organise a convenient time for an in-home consultation with you and your family members.
  2. One of our experienced team members will meet you to answer any questions, conduct a care needs assessment, explain how we can assist, construct a tailored care plan and quotation.
  3. To ensure our clients receive the best quality care, your service needs are forwarded to our Service Coordinator team. One of our Care Coordinators will call you to discuss if, how or when you wish Prestige Inhome Care to deliver the care.

At Prestige Inhome Care we take the time to understand our clients’ needs so we can deliver the highest quality care!

What’s next?

Simply call 1300 10 30 10 to have your Case Management questions answered and organise a FREE, no obligation in-home consultation.