Knowing how to ask the right questions the key to finding the right fit for your caring needs, says CEO of Prestige InHome Care, Nick McDonald.

Nick McDonald portrait close up

Since the most recent reforms to Government Home Care Packages in February 2017, Nick McDonald and his team of professional carers and managers at Prestige Inhome Care have witnessed first-hand the confusion surrounding eligibility and inclusions when it comes to home care.

With over 15 years in the care industry, Nick is committed to ensuring everyone has the right information to make an informed decision about their own, or their loved ones, care, working towards making sure everyone who connects with Prestige Inhome Care gains the right advice, experienced know-how and care that they deserve.

“When people discover the need for care in their lives, it is often very new to them and the options and information out there can be quite confusing for first timers. Whether that be care for yourself or whether you are information gathering for someone important in your life,” said Nick.

“What we have discovered is that many people don’t know the right questions to ask, and end up accepting a care option from a provider that may not fit your individual needs. Our mission is to ensure this does not happen.”

Working to fill this information gap, Nick has implemented a team of support professionals for individuals looking to find the answers to their care questions when looking for options, whether that be over the phone on 1300 10 30 10, in person at one of the many Prestige Inhome Care locations throughout Victoria or simply within your own home.

“We are working to sort through the confusion to bring clarity to care,” said Nick. “To talk through the right care for your needs but also to explain the importance of not overpaying unnecessary fees.”

To do this, Nick has developed a series of five easy questions to ask yourself and your professional carer when looking for the right solution.